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FAQ

It is necessary to create an account to place an order?

  • No, it is not necessary to create an account on our website to place an order for your desired product. However, creating an account can help you get other important information associated with your past and present orders.
  • It will help you review our products, and also check your previous /pending/ present orders. Moreover, you will also be able to cancel the order and exchange the purchased item. You have to simply register with your name, email address, mobile number, and a password of your choice.

How can I track my order?

  • All ordered products are dispatched within 24 hours (i.e. excluding Sundays and Public holidays).
  • Moreover, you will also receive a confirmation email and a text message on your registered details with a tracking ID, which can help you track your order.

What payment methods are followed at the Orthomol store?

You can pay for your purchased order by using the following payment methods:

  • UPI’s
  • Debit Card and Credit Card
  • Net Banking
  • Wallets
  • COD

What are the minimum delivery charges for purchase goods?

A minimum fee of Rs. 50 on orders below Rs. 399 will have to be paid by the customer. And no delivery fee will be charged on orders of Rs. 399 and above across all over India.

By when can I except my order to be delivered?

A minimum fee of Rs. 50 on orders below Rs. 399 will have to be paid by the customer. And no delivery fee will be charged on orders of Rs. 399 and above across all over India.

How can I cancel my order?

  • You can cancel your order by going to the “My Account” section and clicking on the “Cancel Order” option. Or else you can also contact our customer care team at < Mo. No.>
  • We will be happy to assist you in an appropriate way for the cancellation process.

Can I place my order over the phone?

  • Yes, considering our customers’ convenience, we also accept orders over the telephone.
  • Please call us at < Mo. No.> to place your order and give us a chance to help you with the best possible assistance.

Can ladies take Orthomol Capsules?

OrthomolAyurvedic capsules are perfectly safe for consumption by both males and females. However, in any medical condition or in the case of a woman’s pregnancy it is advised to consult the doctor before starting the intake of capsules.

Do we apply Orthomol Oil on the waist?

In case you are experiencing back pain, apply Dr. Ortho oil on the complete area to get relief.

Does Orthomol Capsules leads to vomiting?

Even though Orthomol capsules have no side effects, it is advisable to check the ingredients list if you are allergic to any of the ingredients used in its preparation.

How to get Orthomolin a medical store?

Orthomol products can easily be found at your nearest chemist shops. You can even order it online from- https://aarogyamthewellnessstore.com/